Industry Press / 10.16.19
Vivid Seats Named Number One Brand in Ticketing on Newsweek's Best Customer Service in America List
CHICAGO, Oct. 16, 2019 /PRNewswire/ -- Vivid Seats, the most trusted independent ticket marketplace in North America, was named to Newsweek's list of America's Best Companies for Customer Service, ranking first in ticketing on their annual survey.
"This award is a testament to the commitment of every Vivid Seats employee. Whether it's our award-winning customer service or our fan-focused loyalty program, Vivid Seats Rewards, everything we do is intended to benefit fans of live events," said Stan Chia, CEO of Vivid Seats. "Putting fans first has been a pillar of our business from the start, and we're proud that Newsweek has recognized Vivid Seats' customer service team for their dedication."
Since launching in 2001, Chicago-based Vivid Seats has been committed to providing fans across live sports, concerts, theater, and more with the best ticketing options, all backed by a 100% Buyer Guarantee, as well as authoritative industry-leading technology. Recent partnerships with Rolling Stone, Capital One, and American Airlines have further cemented Vivid Seats as the most trusted ticket marketplace provider for customers and businesses alike.
The Newsweek Best Customer Service list recognizes the top brands in each category based on over 115,000 evaluations. Created in collaboration with global research firm Statista, Newsweek selected America's Best Customer Service 2020 winners based on an independent survey from a vast sample of more than 20,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years.
About Vivid Seats
Vivid Seats is North America's most trusted independent marketplace for tickets to live sports, concerts and theater events, and the industry's leading provider of technology platforms and service solutions. Founded in 2001, the Chicago-based tech company offers exceptional affordability across one of the widest selections of premium tickets and event packages, as well as a loyalty program, Vivid Seats Rewards, that helps the everyday fan and superfans alike earn credit back. Selected by organizations like ESPN, Capital One, Rolling Stone, the Los Angeles Clippers, Notre Dame and the Duke Blue Devils to serve as official ticketing partners, Vivid Seats supports all confirmed orders with a 100% Buyer Guarantee and a dedicated, award-winning customer service team to ensure the safest and most convenient purchase experience. Fans who want to sit closer and see more of their favorite live events can order directly on vividseats.com, by downloading the Vivid Seats mobile app or by phone at 866-848-8499.
Contact:
Michael O'Neil
press@vividseats.com
(312) 291-9966
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