Accessibility in Ticketing Series | INTIX Access

Accessibility Equity in Ticketing Series

This new, 10-part INTIX content series raises awareness and drives education for a variety of accessibility equity issues in ticketing and live events.

Part 1: In My Own Words: Live Events from a Disability Perspective

In this inaugural story, we hear from Becky Bradbeer, a passionate patron of the arts, about her experiences throughout the entire customer journey — from event purchase to participation plus everything in between. Read more



Part 2: A Ticketing Insider’s Perspective on Accessibility: ‘I Only Want People to Cry Happy Tears When They Are Buying Tickets’

My name is Sarah J. Hom, and I am Director of Audience Services for Roundabout Theatre Company in New York. I have worked in the performing arts for my entire career, starting in the ticket office at The Denver Center for the Performing Arts when I was just 17 years old. Read more


Part 3: Reimagine — How the Disability Community Accesses the Arts

It’s time for a change. Time to reimagine how we present, access and create art. It’s time to relax not only performances, but also processes. Read more


In her headshot, Betty Siegel’s head is turned slightly to the side. She is looking straight into the camera with a big smile that shows her teeth. Siegel has short, full black hair with a bit of grey at the front. She is wearing glasses, a chunky necklace, dangling earrings that complement her necklace, and a green, blue and black shirt.Part 4: Creating a Welcoming Environment for Customers With Disabilities in COVID-19 Times and Beyond

We are so fortunate to have incredible experts in our INTIX community, especially when it comes to areas such as accessibility equity. Among those experts is Betty Siegel, who is Director of the Office of Accessibility and VSA at The John F. Kennedy Center for the Performing Arts in Washington, D.C. Read more


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