Working in ticketing and live events is exhilarating, but it can also test work-life balance. Long days, important responsibilities, shifting schedules and challenging customer interactions make one thing clear — taking care of your body and your mind is essential.
This year, INTIX Access has showcased practical strategies to help ticketing professionals stay healthy, energized and resilient. We have rounded up six of those stories so you can revisit the insights or discover them for the first time.
Here is a quick look at each topic, with links to dive deeper:
1. Prioritize self-care and build resilience. Uncertain times can take a toll on even the most seasoned ticketing professionals, which is why self-care must be foundational. It might mean going to a concert or art exhibit that inspires you, taking a pottery class, or spending time in an urban garden. It could also mean carving out time for a meaningful lunch or phone call with someone who lifts you up. Cultivating social connections, giving back through volunteering, being part of a church, synagogue or other faith community, or working toward health-related goals can all replenish energy and perspective, helping you return to work with greater calm and strength.
Read more: 7 Tips for Self-Care and Building Resilience in Uncertain Times
2. Harness the power of the pause. Short breaks during the workday are more than a mental reset — they are a proven way to boost focus, reduce stress, and prevent burnout. Even a few minutes away from your screen can make you more productive and engaged.
Read more: Power of the Pause: Take Short Breaks to Improve Focus and Well-Being
3. Care for your mental health as much as your physical health. Ticketing professionals may push through stress without realizing its long-term impact. After all, the show must go on! So, giving mental health the same attention as physical wellness is vital. Try starting with small, intentional changes. It also means recognizing that every team member has a role to play — fostering openness, reducing stigma, and making your own mental health a priority. Together, these efforts build a healthier you and a more supportive workplace.
Read more: Mental Health: As Important As Physical Wellness
4. Fuel your body with smart nutrition. Busy schedules make it easy to skip meals or grab something convenient. But with a few minor adjustments — like starting your day with a good breakfast, planning balanced, whole-food meals, packing energizing snacks, and staying hydrated — you can keep energy levels steady all day.
Read more: Breakfast and Beyond: Meal Tips for Busy Ticketing Professionals
5. Move your body to keep fit and pain-free. Hours spent sitting at a desk or a venue’s ticket office window can lead to stiffness and discomfort. The good news is that incorporating simple stretches, strength exercises, standing breaks and walking into your day can do wonders.
Still, desk exercises are not a substitute for a broader fitness regimen, says Amy Aravantinos, Fitness and Wellness Coach and Owner of Body By Blondi. She recommends combining desk-friendly movements with two to three strength sessions each week, regular walking or other low-impact cardio, and time set aside for mobility or yoga sessions. “Together, this builds a body that is strong, pain-free and resilient,” she emphasizes.
Read more: Stretch, Strengthen, Stand: How to Stay Fit and Pain-Free at Your Desk and in the Ticket Office
6. Protect your sleep to recharge fully. Inconsistent work hours can disrupt rest, yet sleep remains one of the most powerful tools for health, mood and focus. Strategies such as setting a routine even when your schedule shifts, managing caffeine intake, taking restorative naps, limiting screen time, and creating a calming environment can help ticketing professionals achieve the quality sleep they need to perform at their best.
Read more: Seven Sleep Tips for Ticketing Professionals
From resilience and rest to nutrition and movement, these stories show that small steps toward wellness can create lasting benefits. Caring for yourself is not only good for your health — it helps you bring your best self to your work, your team and your patrons.