PORTLAND, ME (July 14, 2026) — True Tickets today announced a partnership with PortTIX, Portland's trusted, local box office serving Merrill Auditorium and a broad network of arts organizations across southern Maine. Through the partnership, PortTIX will implement True Tickets’ secure digital ticket delivery service, bringing enhanced ticket security, greater flexibility, and stronger audience visibility across its arts ecosystem.
Owned jointly by Portland Symphony Orchestra and Portland Ovations, PortTIX serves as the official ticket seller for Merrill Auditorium and over a dozen non-profit partner organizations throughout the region, including Portland Ballet, Portland Conservatory of Music, Portland Chamber Music Festival, USM's Osher School of Music and Department of Theater, and many more.
The partnership expands True Tickets’ presence in New England and represents an important addition to its growing network of arts organizations using mobile-first ticketing to create more seamless audience experiences while strengthening connections with patrons.
Through the partnership, True Tickets will provide PortTIX with secure mobile-first ticket delivery that supports the full ticket experience from purchase through entry. Patrons will benefit from secure delivery, flexible sharing options, smoother access at the door, and timely in-ticket updates for important event information. PortTIX and its partner organizations will gain stronger visibility into who is actually walking into their venues, helping them better understand, engage, and build relationships with their patrons.
“As a Maine native, this partnership is especially meaningful to me,” said Amber Pizano, Director of Growth Marketing, True Tickets. “Maine communities care deeply about supporting local arts organizations that bring people together. PortTIX sits at the center of an important arts ecosystem, and we’re proud to provide technology that helps them do that work even better.”
“PortTIX has always been focused on making it easier for people to experience the arts and entertainment happening throughout our community,” said Sarah Covie, Co-Director, PortTIX. “Because we serve both patrons and a wide range of partner organizations, we need technology that supports that relationship with the same level of care. True Tickets gives us a modern way to strengthen that connection while continuing to provide the trusted, local ticketing service our community relies on.”
About True Tickets
True Tickets is a secure contactless digital ticketing service that puts venues and event organisers in control of their tickets and in communication with their true audience. To date, True Tickets has delivered 32.2 million digital tickets worth USD $2.2 billion, enabled 4.5 million secure shares, and revealed more than 1.2 million members of the shadow audience, patrons who attended on shared tickets and were previously unknown to venues, across 100+ arts organizations worldwide. Available to Tessitura Network members, True Tickets' business-to-business solution seamlessly integrates with primary ticketing systems, empowering its partners to leverage the advantages of digital-native tickets to ensure extraordinary live experiences for their visitors. With True Tickets, ticket issuers can set rules and track ticket custody, limit the excesses of the secondary market, and restore direct relationships between their audiences and the live events they love. Learn more at True-Tickets.com, where you can book a demo or follow True Tickets on Twitter or LinkedIn for updates.
About PortTIX
Founded in 1997, PortTIX is a locally owned box office based in Portland, Maine. PortTIX is owned by Portland Ovations and Portland Symphony Orchestra and is the official ticket seller for Merrill Auditorium.
PortTIX also partners with many local non-profit organizations to sell tickets for various events and venues throughout Greater Portland.
Our friendly local ticket sellers are available via phone at (207) 842-0800, 11am-3pm Mon – Fri, to answer your questions and help you plan your special night out. Learn more and buy tickets anytime at PortTIX.com.
Media inquiries:
Crystal Henderson
The Press House
crystal@thepresshouse.com
PortTIX
Sarah Covie
scovie@porttix.com