Industry Press / 11.17.20

TicketSauce Launches New Features for Safe and Socially Distanced Events

San Diego, CA – Nov. 17, 2020 – TicketSauce, a complete private label event management software company, today launched a suite of new features to help event organizers comply with regulations and provide a safe and secure event for both attendees and staff. The Covid-19 Event Toolkit combines TicketSauce’s traditional flexibility and proven time-entry features along with several new features to provide a host of solutions to deal with today’s dynamic environment. The platform allows organizers to handle timed entry ticketing, socially distanced check-in, and contactless sales among other features to aid in complying with local regulations. In addition, its customers can also host virtual events consisting of both pre-produced and live-streamed content with virtually any video streaming service available today.

“In today’s challenging times, it is more important than ever for people to feel connected in some way and we wanted to make sure that our customers and their attendees could attend an event in a safe, social distancing manner while still having the best possible experience available,” said Travis Fisher, CEO, TicketSauce. “We’ve released a host of new features to enable the ability for organizers to handle events and provide the necessary tools they need to comply with state regulations for social distancing and monitored check in complying with any state regulation. Along with our virtual event features, an event organizer can now provide a total experience for attendees in both a physical and virtual format.”  

“We’ve used the timed entry ticketing feature from TicketSauce for multiple years at our iconic modernism event in Palm Springs,” said Davy Aker, Modernism Week. “Being able to easily manage tickets sold to more than 100,000 guests has allowed us to create a safe, controllable experience showcasing the epicenter of midcentury and modern design."

For those returning to limited, in-person events, TicketSauce has combined its proven timed entry ticketing feature which has been successful in managing limited and controlled access to events along with a host of new features to help regulate both audience flow and check in capabilities as well as ticket sales for a safe and secure experience including the following:

• Social Distanced Check-in and Redemption
  For those physical, in-person events, attendees can now self-scan their own tickets for entry at a self-service kiosk via a TicketSauce iOS app. The solution is contactless, and check-ins can be monitored remotely by event staff from up to 30 feet away. Attendees can also ‘self-tap’ their own mobile ticket to check-in for an event with no additional mobile apps or equipment required.
• Timed Entry Ticketing
  As previous Ticketsauce customers have done before, organizers can control the flow of attendees and maximize their capacity within changing local and regional health guidelines. This functionality enables organizers to sell tickets for specific ‘time slots’ and lets attendees know when, and for how long, they'll be able to enjoy the event, while helping organizers maintain compliant access control. With timed entry ticketing, event organizers can dynamically control price and capacity based on projected demand – a useful feature for drive-in movie theatres, film festivals, socially-distanced gatherings, outdoor events, and the like.
• Socially Distanced Box Office and Redemption
  The ability to sell and purchase tickets has always been an integral part of the event business model and attendee experience.  For this reason, TicketSauce has various solutions to enable onsite ticket purchasing via a self-purchase kiosk mode that is credit card enabled via the TicketSauce iOS app and a QR Code Generator for direct access via personal mobile devices onsite. 
• Socially Distanced Groups and Reserved Seating
  In a time when families, friends, and households of all types have formed quarantine pods, it’s important for organizers to provide options where ticket holders can purchase and attend as a group while remaining distanced from others.  Through group sales, TicketSauce technology allows attendees to purchase group tickets to a specific reserved space. Reserved group ticketing for socially distanced spaces has been used for a variety of events including concerts, outdoor movies, tailgates, sporting events and more. For theatre-style seating, the TicketSauce socially distanced seating solution will dynamically enforce customized spacing rules on remaining seats based on real-time ticket purchases.
• Ticket Insurance and Refund Protection
  The integration with Protecht provides attendees with added refund protection and ticket insurance to their order while purchasing tickets ensuring peace of mind knowing that their order is protected.
• Direct Real-Time Payments
  During today’s times cash flow for event organizers has never been more critical and TicketSauce has found a way to provide event revenue as quickly as possible. With instant payouts upon ticket purchase, event organizers are no longer subjected to a withholding or be unable to access revenue to complete refunds.
• Food and Drink Purchases Pre-Event
  Using the TicketSauce platform, organizers can sell items like food and drinks while purchasing tickets. Securing purchases ahead of time reduces the need to buy these items at the event and for onsite vendors to remain contactless.
• Gift Cards & Donations
  Attendees can purchase gift cards for events in the future for a specific private label and refunds can also be issued in the form of gift cards to help organizers maintain cash flow. During these times we often find that people want to give back to local charities and organizers can now add the option to let attendees donate to a charity or organization in need.
• Virtual Events & Livestreams
  For virtual and livestream events with pre-produced and live-streamed video content, TicketSauce provides a higher level of security through ‘ticket type’ where it can help increase the volume of people that can view, access and participate in the virtual event while keeping registration tied to just one log in. With the ability to host a virtual event from a variety of different platforms, organizers can display a custom backsplash and banner ads to help keep sponsorship revenue active. 

Users of the TicketSauce platform can create events and generate new revenue in just 24 hours and attendees are guaranteed a user-friendly ticket buying experience. The TicketSauce software can handle any event large or small with unique feature sets around timed entry, multi day QR codes, activity within an event, activity calendaring, registrations and more. Its clients can take advantage of various ticketing forms (PDF, mobile, RFID, ticketless, etc.) and add customizable fees as needed.

About TicketSauce
TicketSauce is a private label “Software as a Service” event management solution focusing on growing transactional revenue and data for media companies, event organizers, and convention/visitor bureaus. The company was also named one of the “2019 Cool Companies” by the San Diego Venture Group highlighting the ‘fastest-growing, most-exciting startups in southern California’ and No. 514 on the 2019 annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies.

The platform provides the ability to control service fee related revenue and provide additional promotion for any events. Its robust, easy and fully customizable software provides customers with a hassle-free, secure and enjoyable event creation and ticket buying experience.

Trusted by industry leaders including Gannett, Melbourne Racing Club, Sun Events, and Entercom Radio, TicketSauce provides a new way to grow revenue and data for your events. For more information contact: TicketSauce.

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