Ticketing Professionals Share 2023 Resolutions, Goals and Intentions

As 2023 approaches, many of us are beginning to think about our New Year’s resolutions, goals and intentions. The approach is different for everyone but as a whole, our community is optimistic and looking forward to a great year.

“Make sure you set goals or resolutions that are attainable,” Kay Burnham, founder of Perceiving Possibilities, says. “Too many times we set lofty goals or resolutions for the year and then fail to meet them because we tried to make too big a change. If you want a big change, be sure to break it down into the smallest steps possible. When you complete each step, no matter how small, celebrate it. This will help give you the momentum to reach the bigger result you desire.”

Whether you are a resolution maker, goal setter or someone who has ongoing positive intentions, look at what you have accomplished this year as you go through your process. Be sure to give yourself credit for all the ways that you have grown. For example, have you learned something new or acted on a piece of advice that you often share with others? Did you enhance your existing skills or learn a new one? Are you more active than you were last year? Or even perhaps more comfortable with feeling vulnerable, which allowed you to open up to someone you trust?

It can also be helpful to reflect on the year that has passed and look forward to 2023 with another person. If you are part of a couple, consider doing this together. If there is someone you want to connect with more deeply, this is a good way to become closer.

We asked the INTIX community what they are thinking about for 2023. We hope their resolutions, goals and intentions will inspire you to dream, move forward and keep living your very best life in 2023!

Get out and have fun. Living life to the fullest is a very popular ideal across the INTIX community. Oftentimes, this involves taking in more live entertainment.

“I plan to attend more Philadelphia Orchestra concerts,” Elizabeth Hess, Associate Vice President of Marketing for Kimmel Cultural Campus and The Philadelphia Orchestra, says.
Work toward making dreams a reality. Many of us have lists of amazing experiences that we have always dreamed about. Some lists are short. Some are long. All are very personalized to the individuals who make them.

“I am going to cross something off my bucket list,” Cate Foltin, Business Manager for the Macomb Center for the Performing Arts, says. “Not sure what as of yet, but definitely at least one thing if not two or — gasp — going for three.”

“Next year is a milestone birthday for me, so I am celebrating throughout the year,” Tammy Enright, Project Manager at the Smithsonian National Museum of African American History and Culture in the office of visitor and guest services, says. “I have trips to bucket list locations planned throughout the year with family and friends and am throwing a big party in July.”

“I’m working towards publishing my first book,” Burnham says. “My intention is to have it done and published in 2023.”
Give back. Helping others has many benefits. In addition to the support that being of service provides, there are mental health and well-being benefits for those on the giving end too. This can include a boost in self-esteem, stress reduction and an improvement in your overall happiness factor.

“I am going to apply to a union committee,” April Moon says. Moon was Associate Director of Audience Services at a large producing and presenting theater company before transitioning into the film industry due to the pandemic. “I am also applying to be a Dora Juror to give back to live entertainment.”
Take time for yourself. “I plan to use all my PTO (paid time off),” Hess says.

This is a healthy goal and contributes positively to the “life-work” balance that Burnham recommends we all strive to achieve. Indeed, as INTIX Access noted in an earlier story, time off is an important part of overall well-being.

“It is one of the five areas of well-being that I talk about and that can come in the form of mental health,” Burnham shared. “Giving yourself that break and that time to process what you have been living is important. It also is physical health. Sometimes when we are on vacation, we are able to sleep better, and sleep is an important part of keeping ourselves healthy, both mentally and physically.”

Enright is taking things a step further so she can fully disconnect during her time off. “My professional resolution is to fully train a backup at work in the first quarter of the year so that I can fully unplug and enjoy the [milestone birthday] celebrations.”
Decide what works best for you. Like goal setting, this is also individual for everyone. Think about what you need to succeed, keeping your life-work balance in mind, then consider how your planning relates to your family and your work.

“My goal for the next year is to create a more sustainable structure for my workday,” Burnham says. “Being a solopreneur and single mom means I need to set structures that are flexible and support my ability to serve my clients and family while not burning myself out.”
Teamwork makes the dream work. Some ideals across the INTIX community center around lifting up each other and your organization.

“In the New Year, Omaha Performing Arts will be opening our new Live Music Venue, Steelhouse Omaha, on May 12, 2023. The goal will be for an easy opening, adjust to the learnings and work together as a team to help celebrate this milestone for the organization,” Ashley Voorhees, Associate Vice President of Administrative Services for Omaha Performing Arts, says.

“I’m so lucky. I have a tiny staff but they are a happy staff and we work very well together, so I want to keep that camaraderie that we have in the theater. I want to make sure my staff feels happy and appreciated. This is my big goal and intention,” Lenore Schwartz Heller, Director of Patron Services for The Palace Theatre, says.
Focus on loved ones. Can there ever be enough love in your life? Aren Murray, US Operations Manager for Tixly, is bursting with love for her husband and her family, but she is committing to connecting even more deeply in 2023.

“[I want to] put a little more focus on my husband. I think a lot of times I take him for granted. He does a lot of things just to make other people happy because that is who he is. So often, [I am] not showing my true gratitude for all the things he does.”
Be healthy, kind and happy.

“I think we all have goals and intentions. [Another] one of mine would be to stay healthy because I want to continue doing this work as long as it continues to make me happy,” Heller says. “I eat healthy most of the time, there are stairs at the theater and I run up them instead of taking the elevator, and I do crunches and stretches every morning.”

Heller continues, “I stopped doing resolutions when I was in my 20s because I don’t like to break promises and that’s a promise to yourself. The worst person to break a promise to is yourself.”

Maureen Andersen, President and CEO of INTIX, follows a similar practice when it comes to resolutions versus intentions and goals.

“I do not do resolutions. I do intentions and stay the course. [I think] about what I intentionally want to consider for my year. I always want to be kind, to others and myself, and have a little grace,” she says.

Andersen continues, “I chase serenity. The business we work in, what we do, is by nature imbalanced and sits in chaos, so I want my life to have balance without too many ripples on the water one way or the other.”