Redeam and Tessitura today announced a new partnership to facilitate a single integration point for Tessitura members’ ticket sales distribution and fulfillment. Redeam is the leading and only independent global connectivity stack with digitized channel management and touchless voucher redemption/reconciliation solutions for the Experiences industry. Tessitura’s partnership with Redeam enables the sale of more tickets across multiple distributors and channels, a better check-in process for guests, elimination of operational strain caused by too many manual processes or fraud, and improved payment reconciliation timelines. Redeam has a vast distribution ecosystem of ready-built integrations to online travel agencies (OTAs) and other resellers, providing reservation and ticketing systems immediate and direct accessibility to a whole new marketplace.
Tessitura, which serves over 700 arts and cultural organizations, strives to meet the ever-growing business needs of its members. With this new partnership and integration with the Redeam platform, Tessitura’s global members will be able to reach new audiences and expand the reach of their own missions by offering performance tickets and attraction admissions to a wider network of patrons.
“Both Redeam and Tessitura have served cultural and arts attractions since their respective inception,” said Redeam CEO Melanie Meador. “This formal partnership allows us to bring together our modern, best-in-class technology solutions to meet the sales and operational needs of very pivotal entities in our experiences sector.”
“With their contemporary approach to inventory management and distribution, our partnership with Redeam helps fulfill our mission to enable our members around the world to achieve their goals through innovative technology and services,” said Tessitura’s Senior Vice President of Partnerships Ivan Medanic.
Karyn Elliott, Tessitura’s Chief Member Officer, shares the enthusiasm for the opportunity this partnership presents. “By providing our members with more ways to sell their tickets and admissions, thereby expanding their audiences, our partnership with Redeam will allow them to meet their patrons wherever they choose to make decisions about their travel and entertainment options.”
To learn more about how tour, attraction, and activity operators rely on Redeam to easily automate their businesses so that they can sell more tickets around the world, visit the Redeam website. For more information about Tessitura, visit www.tessituranetwork.com or contact communications@tessituranetwork.com.
About Redeam
Redeam is a Boulder, CO-based SaaS solutions business that empowers the growth of tours, attractions, and activities so that more people can enjoy the world. Redeam is the only global technology company with an agnostic channel manager solution connecting Supply and Demand of the Experiences sector of travel. Redeam’s middleware solutions enable the touchless, seamless, and automated passing of product and booking data back and forth between Operators and Distributors, thereby enabling the sale of more tickets, a better check-in process for guests, elimination of operational strain caused by too many manual processes or fraud, and improves payment reconciliation timelines. For its innovative solutions, Redeam has garnered over nine accolades and awards including PhocusWire’s Top 20 Start Up’s to Watch for 2019 and the 2018 Future Travel Experience Startup Competition Winner. The company works with hundreds of resellers and partners such as jetBlue Travel, Groupon, and Expedia, and serves thousands of attraction and activity operators globally like Walt Disney World, Caesar’s Entertainment, BigBus Tours, the Intrepid Sea, Air & Space Museum. Redeam also hosts a free Experiences Industry Online Glossary.
About Tessitura
Tessitura Network, Inc. is an enterprise CRM system that powers all key business functions for museums, attractions, and performing arts organizations. From fundraising and memberships to ticketing, marketing, education, analytics, and more, Tessitura's unified platform enables a seamless, 360-degree view of all donors, members, and volunteers within a single database. Tessitura provides targeting and insight capabilities to spark the right engagement at the optimal time. In addition to its flagship software, Tessitura offers a range of complementary services that empower its users to achieve their goals. Those users form a community of industry leaders that enjoys an unprecedented level of knowledge sharing and collaboration. Tessitura also works with a wide range of ecosystem partners that provide products and services to extend the power of what its members can do. Operating since 2001, Tessitura is proud to be a member-owned and governed nonprofit. Tessitura serves over 700 organizations in North America, Europe, Australia, and New Zealand, with a dedicated team of 225+ providing 24x7 service and developing new technology. For more information, please contact communications@tessituranetwork.com. For partnership inquiries, contact Strategic Alliance Manager Kelly Degenhart at kdegenhart@tessituranetwork.com.