04 December 2023 – Secure My Booking, the world's leading provider of ticket refund protection for the arts & culture sector, announced today that they’ve hired ticketing professional, Ben Doyle, as Data & Systems Manager.
Ben brings over 20 years’ experience in UK arts & culture venues, ticketing software suppliers, and arts & culture-focused web developers, bringing the team to almost 70 years of experience in ticketing and marketing in arts & culture. Ben has an unparalleled insight into many areas of the sector which is invaluable for us as we pride our brand on one that is deeply ingrained in arts & culture and helping venues improve their customer service offering.
“I was looking out for a new role in a company that values what skills I bring but also allows me to enjoy the interactions with arts & culture venues which have been a key part of my former roles, the Secure My Booking team offers a culture of respect which is why I didn’t hesitate to join. I can’t wait to get started and look forward to connecting with venues I have worked with in the past plus many new ones!”
“I have known Ben for almost 20 years since we met while both working at The Lowry Arts Centre, his knowledge of ticketing systems and data is unmatched and will be a real asset to our team and our new and existing partners. As soon as I knew Ben was looking for a new challenge we were keen to have him join the the Secure My Booking team. Over the past two years Secure My Booking has doubled sales and welcoming industry experts to the team will continue to fuel our growth.” – Peter I’anson – COO
About Secure My Booking: For over 16 years Secure My Booking has been providing ticket refund protection for arts and culture venues around the world. With over 200 venues and event partners and millions of tickets protected annually we are on a mission to give more customers the ability to gain a refund when they are unable to attend an event and bring an end to “No refunds, no exchanges” being the only option for customers. Our focus is on providing the very best in customer service 7 days a week with fast refunds and great support we have gained the highest genuneTrustpilot score in the industry with a rating of 4.7.
To find out more information about Secure My Booking visit https://securemybooking.com/offer-refunds/