Industry Press / 11.13.23
Secure My Booking expands with Samuel Biscoe joining as Marketing & Partnerships Manager
13 November 2023 – Secure My Booking, the world's leading provider of ticket refund protection for the arts & culture sector, announced today that they’ve hired ticketing and marketing professional, Samuel Biscoe, in the new role of Marketing & Partnerships Manager.
We are delighted to welcome Sam to the Secure My Booking team. With over 10 years’ experience at several UK arts & culture venues, he brings with him a deep understanding of the sector which is invaluable for us as we pride our brand on one that is deeply ingrained in arts & culture and helping venues improve their customer service offering.
“I'm so excited to be working with arts and culture venues in this new role for Secure My Booking. I'm looking forward to spreading the word about how great the company are at focusing not only on revenue generation for venues but also exceptional customer service which I have experienced first-hand as I have previously worked in venues which partner with Secure My Booking. I can't wait to meet our existing and potential new partners at events over the coming months.”
“I am delighted to welcome Sam to the team, since I first met him a few years ago at the International Ticketing Association (INTIX) conference I have admired his passion for arts & culture and always knew he would be a great asset to our team. When were thinking of creating a new position the first person I went to was Sam I know he will play a key part in growing Secure My Booking further and help us reach more customers as we continue on our mission to give customers the option of gaining a refund when they can not attend an event.” – Peter I’anson – COO
About Secure My Booking: For over 16 years Secure My Booking has been providing ticket refund protection for arts and culture venues around the world. With over 200 venues and event partners and millions of tickets protected annually we are on a mission to give more customers the ability to gain a refund when they are unable to attend an event and bring an end to “No refunds, no exchanges” being the only option for customers. Our focus is on providing the very best in customer service 7 days a week with fast refunds and great support we have gained the highest genuneTrustpilot score in the industry with a rating of 4.7.
To find out more information about Secure My Booking visit https://securemybooking.com/offer-refunds/