Secure My Booking has announced that it has reached an important milestone by working with 100 partner organisations using the Spektrix ticketing system, with Polka Theatre in London becoming the 100th venue to join.
Polka Theatre is one of the UK’s leading theatres for children and families, creating inspiring work for audiences aged 0 to 12. By partnering with Secure My Booking, Polka can not only give families peace of mind when booking but also benefit from additional revenue that supports the theatre’s ongoing artistic and community work as a charity.
Peter I’anson, Chief Operating Officer of Secure My Booking, said:
"We are incredibly proud to now be supporting our 100th venue, Polka Theatre, through our partnership with Spektrix. This milestone reflects not only the growth of Secure My Booking but also the trust so many venues have placed in us to help strengthen audience relationships and deliver additional revenue. We are also deeply appreciative of the support the Spektrix team has given along the way. We look forward to continuing to build on this success and further strengthening our impact across the arts sector."
Laura Perry-Portsmouth, Sales and Ticketing Manager at Polka Theatre, said:
"We are very excited to be working with Secure My Booking. As a venue for 0–12 year olds, our bookers are often families, and we know that plans can change very last minute for our customers. We wanted an option where we could enhance our customer experience and have the added security of a refund as well, all which Secure My Booking can offer. We are very much looking forward to our partnership with them."
Tom Nolan, Head of Global Ecosystem at Spektrix, said:
"It's brilliant to see so many arts organisations combining Spektrix functionality with partner tools to better meet the needs of their audiences. We believe in giving organisations choice and flexibility, so they can use the right technology to build the best possible experience for their ticket-buyers. It’s great that 100 of the organisations we work with have now recognised the benefits of working with Secure My Booking, boosting their income and giving audience members more peace of mind. This is a fantastic milestone that shows the value of a connected community."
Secure My Booking’s growing network of Spektrix partners, which includes theatres, concert halls and festivals, demonstrates the value customers appreciate as part of the booking journey. With more than 7,000 customer reviews across Trustpilot and Google and an average rating of 4.8 stars, audiences frequently highlight how quick and simple the process is.
Secure My Booking stated that it is excited to grow alongside Spektrix in the UK, US and Australia, creating more opportunities to support venues like Polka Theatre and to give audiences confidence when booking. To find out more about offering ticket refund protection at your organisation visit: www.securemybooking.com
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About Secure My Booking
Secure My Booking is the leading provider of ticket refund protection in the arts, trusted by more than 400 venues and organisations worldwide. By offering customers the option to protect their tickets, we help venues increase revenue, improve audience confidence, and deliver a better customer experience. With over 7,000 reviews across Trustpilot and Google and an average rating of 4.8 stars, Secure My Booking is recognised by audiences for being simple, quick, and reliable when plans change unexpectedly.
About Polka Theatre
Polka is one of just a handful of dedicated children’s venues in the UK. It underwent a major renovation, re-opening in 2021, and continues to present a year-round programme of new work made at Polka, visiting shows, and Creative Learning activities for 0–12-year olds. Last year 125,000 people visited Polka, with another 25,000 seeing our work on tour or taking part in creative activities in the community. We continue to pioneer developments in children’s theatre, nurture artistic talent in the sector, and maintain an international reputation while serving local communities. We involve children at every stage of the creative process and lead the way in Early Years theatre. Creative Learning is central to our mission - our shows are supported by tailored community and schools initiatives. Over the past year we worked with 184 schools through creative learning projects and have distributed over 9,000 free tickets to schools through our Curtain Up! Scheme, with a further 9,000 free tickets committed for this academic year.
Websites
Secure My Booking: www.securemybooking.com
Spektrix: www.spektrix.com
Polka Theatre: www.polkatheatre.com
Enquiries
For further information, please contact:
Samuel Biscoe
Marketing and Partnerships Manager
Secure My Booking
Email: samuel@securemybooking.com
Phone: +44 (0)7733155710
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