Industry Press / 04.09.19
Pro Football Hall of Fame, Tickets.com Unveil Major Ticketing Technology Partnership
CANTON, OHIO – April 9, 2019 – The Pro Football Hall of Fame and Tickets.com announced a historic new multi-year partnership to deliver innovative ticketing and venue technology to a multitude of experiences when fans are visiting the expansive football and entertainment experience in Canton, Ohio. This partnership will include complete integration of Tickets.com’s ProVenue® platform into Museum membership and premier stadium ticketed events such as games and concerts.
Originally opened in 1963 with 19,000 square feet of football history, the Pro Football Hall of Fame now delivers more than 118,000 square feet of state-of-the-art experiences to members and fans. Additionally, the spectacular Tom Benson Hall of Fame Stadium (capacity: 23,000) hosts the annual Hall of Fame Game, Enshrinement and Concert for Legends among other elite events. Both venues will be core to the partnership in utilizing the flexible and mobile capabilities of ProVenue to build a full-service ticketing solution as a means for supporting the Hall of Fame’s ambitious growth plans to reshape the entire fan experience for the hundreds of thousands of visitors it attracts every year.
Tickets.com’s extensive experience of managing large-scale events and memberships for a diverse portfolio of venues, from sports to museums to mixed-use development, was key to why the Pro Football Hall of Fame chose the ProVenue platform. Working with advanced ticketing technology powered by Tickets.com, the Hall of Fame will be able to securely sell tickets online, create targeted marketing campaigns and deliver an enhanced customer experience.
Jim Macris, Manager of Ticket Operations at the Pro Football Hall of Fame commented, “We are excited to be working with Tickets.com. Their team has been extremely thorough in their approach; understanding our challenges and requirements and matching up to these with an advanced technological solution that we are confident will provide us with scalability in line with our growth strategy. Our visitors come from around the country and the world and ProVenue’s user-friendly customer-facing interface will support a seamless transition for all our guests.”
Tim Snyder, Vice President of Business Development at Tickets.com added: “Our partnership will be built from the Pro Football Hall of Fame’s important mission and core values and will bring forward a commitment to creating the ultimate patron experience. The Hall of Fame’s on-going vision for the future will take patrons on a fantastic journey and continue to make it a must-visit for all. We are proud to play a role in supporting the Hall of Fame’s amazing growth plans.”
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ABOUT THE PRO FOOTBALL HALL OF FAME
Located in Canton, Ohio, the birthplace of the National Football League, the Pro Football Hall of Fame is a 501(c)(3) not-for-profit institution with the Mission to Honor the Heroes of the Game, Preserve its History, Promote its Values, & Celebrate Excellence EVERYWHERE.
The Pro Football Hall of Fame is accredited by the American Alliance of Museums. AAM accreditation is national recognition for the museum’s commitment to excellence and the highest professional standards of museum operation and public service.
Hundreds of thousands of fans from across the globe travel to Canton annually to experience “The Most Inspiring Place on Earth!” that chronicles America’s most popular sport. The Pro Football Hall of Fame, also voted Top Tourist Attraction in Ohio, was named the Best Attraction for Sports Fans in the USA TODAY 10Best Readers’ Choice travel award contest.
Construction on Johnson Controls Hall of Fame Village, a mixed use development project that includes 10 main components, is under way in Canton to transform the Hall of Fame’s campus.
@ProFootballHOF
ABOUT TICKETS.COM
Tickets.com is a leading provider of fully integrated event ticketing solutions and services for thousands of top arts, entertainment, and sports organizations worldwide. Delivering the latest in ticketing technology,Tickets.com offers the advanced ProVenue® ticketing platform, which serves the core of a comprehensive suite of integrated features, products, and services that help clients enhance ticket sales, marketing efforts, and overall customer experience. Tickets.com is headquartered in Costa Mesa, CA, and has regional offices across the U.S. and internationally in the UK, the Netherlands, Germany and Australia.
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