Industry Press / 11.05.19
Grand Rapids Public Museum Offers Visitors and Members a Digital Ticketing Experience With Ticketure
LOS ANGELES, California – October 5, 2019 – TixTrack is pleased to announce that Grand Rapids Public Museum has launched Ticketure, TixTrack’s Member and Visitor Services ticketing solution, providing their Visitors and Members a more streamlined purchase process as well moving away from Print at Home tickets, to a truly digital experience for their Members and Visitors.
“Changes like this are crucial for ensuring the best experience for more than 250,000 visitors annually and allow us to move to a more digital experience and having a greener impact on the environment, and working with Ticketure has helped us to accomplish this.” said Kate Kocienski, VP of Marketing and PR at the GRPM. “The switch to a new, customized platform through Ticketure has given the Grand Rapids Public Museum's members and visitors a better website experience to pre-purchase tickets before visiting, as well as a faster and better experience at the Museum’s front desk and other point of sale stations throughout the Museum. The GRPM has already seen an increase in online ticket sales and digital adoption and we are looking forward to how Ticketure will continue to have a positive impact on our operations."
Grand Rapids Public Museum selection of Ticketure was in part due to Ticketure’s dedicated focus on improving not only the Visitor Experience, but also the focus and commitment the Ticketure team puts on providing an easy to use, intuitive experience for the staff, intelligent reporting capabilities and ease at which overall administration is handled.
“We are excited to partner with the Grand Rapids Public Museum and play an important role in improving the guest experience of their Members, Visitors and Staff”, said Brian Stallings, TixTrack’s Director of Business Development, “Ticketure is an innovative solution for organizations who are ready to focus on improving their guest experience, increasing online sales, offering digital ticketing capabilities to their guests and quickly being able to understand complex data with our included BI reporting tools.”
About Grand Rapids Public Museum
Founded in 1854 and located in Grand Rapids, Michigan, The Grand Rapids Public Museum is among the oldest history museums in the United States. From over 250,000 artifacts and specimens, a Digistar projection and immersive surround sound Planetarium to a 1928 Spillman Carousel complete with music from a Wurlitzer band organ, GRPM delivers something for all Museum visitors young and old.
TixTrack (TixTrack.com) is a leading technology provider of end to end ticketing, dynamic pricing and analytic solutions which enable organizations to better serve their visitors and attendees. Our Cloud-based solutions, Ticketure (Ticketure.com) serving the timed entry/general admission and member-based organizations and Nliven serving the live entertainment / reserved seating industry, are transforming the way organizations think about ticketing. With extensive APIs to handle communications with just about any system, to native solutions for Digital ticketing, and comprehensive Business Intelligence reporting and analytics, TixTrack is a solid partner for organizations looking to transform their customer experience, manage 3rd party integrations and revolutionize their mCommerce strategy.
For more information about Tixtrack, Ticketure or Nliven, please contact Michael Arya, co-founder & CRO at email@example.com or (626) 825-9345.