Original article published on M Magazine (07/17/18)

FanFair Alliance is calling out Viagogo and StubHub on their management of ticket sales for Paul McCartney's British tour in December, after tickets for the shows were completely sold out within seconds of going on sale. Those same tickets were later offered on Viagogo and StubHub for about triple their face value, and soon after, details emerged that only a small number of tickets had actually been made available for fans to purchase. "If you look on Viagogo for tickets to Paul McCartney's 12 December show, they are currently advertising 355 tickets," noted Fanfair Alliance's Adam Webb. "However, when you go to Viagogo's seating map, there are actually 155 tickets listed. On StubHub, there are 66 tickets currently listed for resale. So, for an 11,000-capacity venue, that's approximately 2 percent of tickets (221) listed across the four main resale sites. However, that's still 2 percent of inventory which should have been purchased by fans." This development follows the British government's outlawing of ticket scalping software. "Despite ongoing enforcement action from the Competition & Markets Authority and increased pressure from Government, Viagogo and StubHub are still listing tickets in breach of U.K. consumer law," Webb noted. He also said Viagogo and StubHub are providing no information about seat numbers, as mandated by law.

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