Los Angeles, CA – January 27, 2025 – AXS, a global leader in ticketing, today announced the global launch of its new biometric authentication feature for its mobile app. In a ticketing industry first, the feature will provide users with a secure and convenient way to access their accounts and tickets, while also reducing fraud and improving the overall ticketing experience.
With on device biometric authentication, AXS users can log in to their accounts and access their tickets using their unique fingerprint or facial recognition, eliminating the need to remember passwords or access tickets on their phones while entering an event.
"We are thrilled to introduce biometric authentication to our mobile app," said Justin Burleigh, Chief Product Officer at AXS. "This feature not only enhances security for our users but also streamlines the ticketing process, allowing fans to focus on enjoying their live event journey."
In addition to improved security and convenience, on device biometric authentication also offers several other benefits for AXS users, including:
- Improved account recovery: If a user forgets their password, they can easily recover their account using their biometric information.
- Increased peace of mind: Knowing that their accounts are protected by the latest security technology, AXS users can enjoy their events without friction.
The new on device biometric authentication feature is now available to all AXS users through the latest version of the AXS mobile app.
About AXS
As a global leader in ticketing, AXS powers access to the world’s most iconic venues, sports teams, festivals, and global tours. With custom ticketing capabilities, innovative technology, and white glove client service, AXS is the ticketing partner of choice for more than 1300 of the most sought-after and recognizable brands in sports and entertainment including the LA28 Olympic and Paralympic Games, Coachella Music and Arts Festival, Red Rocks Amphitheatre, The O2, BNP Paribas Open, WM Phoenix Open, and Japan’s B.League. AXS’ primary and secondary ticket marketplace and proprietary AXS Mobile ID technology make it the easiest and most reliable destination for buying and managing tickets.
Media Contact:
Candace Cunningham
ccunningham@axs.com