Industry Press / 11.14.18
AudienceView and Queue-it Partner to Offer Fair, Efficient Virtual Queuing for High-Demand Live Events
TORONTO, Ontario, Canada – November 14, 2018 – AudienceView is pleased to announce an official partnership with Queue-it, the original provider and leading innovator of virtual waiting rooms. To date, Queue-it has successfully served more than three-billion end users in its queues.
“After working together on numerous successful on-sales, we are delighted to expand our partnership with Queue-it,” said Mike Evenson, VP of Strategy for AudienceView. “Adding Queue-it’s best-of-breed solution to our partner ecosystem will help our clients effectively execute high-demand onsales while maintaining the integrity of their lines and keeping their ticketing systems online during peak selling times.”
“We are excited to officially partner with AudienceView, which has a unique customer base and powers many of the world’s most recognized live entertainment brands,” said Camilla Ley Valentin, CCO and co-founder of Queue-it. “Together, we have been working on big, premier events with common clients to ensure an optimal consumer experience during the ticket buying process. This partnership is built on our successful and positive experience working together. We look forward to offering a specialized package to AudienceView customers and to continued, long-term success.”
AudienceView and Queue-it have a shared mission to provide customers with an incredible service experience. Together, the companies help live entertainment organizations process ticket sales in a way that is smooth, efficient and fair. Bots are identified and blocked so real customers can buy tickets in the order that they arrive.
To manage expectations, Queue-it keeps customers informed as they wait to buy tickets online, advising them of the expected wait time and when tickets are sold out. Organizations can occupy their customers’ time by customizing waiting rooms with engaging content, such as branded videos, graphics and messaging. Customers who don’t want to sit around waiting can take advantage of the opportunity to be contacted by email when it is their turn to buy tickets.
Headquartered in Copenhagen, Queue-it opened its first international office in the United States last year to meet growing North American demand for its product.
Queue-it is the leading developer of virtual waiting room services to control website and app traffic surges by offloading visitors to an online queue. Its powerful SaaS platform enables online ticket vendors and venues to keep their systems online and fans informed, blocking malicious bots and creating a personalized waiting experience on their most business-critical days. The use of Queue-it has ensured online fairness during high-demand onsales for billions of consumers worldwide. The company has offices in Denmark and the U.S. For more information, please visit www.queue-it.com.
AudienceView is a leading provider of solutions that empower the business of live entertainment through innovative technology, popular media brands and a comprehensive partner ecosystem. Our SaaS software brands OvationTix and the AudienceView platform are powerful tools to drive attendee engagement, grow revenue and enable operational efficiencies that support more than 2,000 of the world’s most renowned live event venues, teams and organizations across 15 countries. Our media brands, TheaterMania and WhatsOnStage, connect over 1.5 million theater patrons with live events each month, helping to fuel attendance at performing arts venues across the US and UK. Learn more at www.audienceview.com.
Primoris Group Inc.
Camilla Ley Valentin
+45 53 35 36 37