Industry Press / 01.12.21
App State Partners with Paciolan for Enhanced Fan Experience
IRVINE Calif. (January 12, 2021) — Paciolan, the leading ticketing, marketing and fundraising solution provider for college athletics, has entered into a partnership with Appalachian State University (App State). Paciolan will provide App State with a comprehensive solution that integrates digital ticketing, fundraising, marketing and access management technologies to deliver an exceptional fan experience.
“We have a commitment to excellence and wanted to provide our passionate fan base the best platform available. We partnered with Paciolan to offer Mountaineer fans an enhanced mobile ticketing and technology experience during every interaction with our athletics department.”
Doug Gillin Director of Athletics at Appalachian State University
App State fans have enjoyed tremendous football success with six straight bowl wins and four Sun Belt Championships that highlight a successful transition to FBS football just six years ago. App State fans will now also enjoy a fan-friendly mobile ticketing technology powered by Paciolan. Fans can purchase mobile tickets and receive them instantly via text delivery, then scan their mobile ticket at the gate when they enter the venue. Fans can also manage their tickets via mobile transfer or exchange through the integrated App State account management feature.
In the coming weeks, Mountaineer fans, season ticket holders and donors will be able to take advantage of an integrated ticketing and fundraising platform powered by Paciolan. The solution will enable Mountaineer fans to purchase tickets and give donations online simultaneously while providing App State Athletics with a holistic view of their fans to offer personalized communications. Mountaineer fans with an established, current ticket account will receive an activation email from Paciolian in the near future.
App State will also benefit from Paciolan’s integration with its official athletics website to provide contextual ticketing links embedded into its schedule pages and other areas of their website, powered by SIDEARM Sports. This feature provides fans with more information about ticket availability and pricing when purchasing tickets.
As a partner, App State will receive Paciolan’s signature service and support. The App State Athletics staff will be teamed up with a highly experienced client partner, e-commerce operations specialist and a CRM strategist who will help with strategic planning, share best practices and consult on all Paciolan tools' extensive use.
App State will also deploy Paciolan’s college-tailored instance of the Salesforce CRM platform and services to provide a 360-degree view of each fan and to enrich each fan’s interaction with the athletics department.
“Paciolan is ecstatic to partner with App State to provide Mountaineer fans with a new standard of excellence. We’re excited to embark on this long-term relationship with Doug Gillin and his talented team."
Kim Damron President and CEO, Paciolan
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