Industry Press / 02.22.18
TicketGuardian and EzTix Partner to Launch Refund Revolution
LOS ANGELES, Feb. 22, 2018 /PRNewswire/ -- TicketGuardian, the insurtech startup shaking up the 'no refunds' standard of live events ticketing, and EzTix, the global leader in Food & Wine ticketed sales, announced their partnership today to provide customers with a way to insure their experience and get their money back for unforeseen circumstances, for less than the cost of a glass of wine.
Beginning March 1, TicketGuardian will provide EzTix partners such as Toronto's top food tour and gourmet experience company Culinary Adventure Co., with the option to make every ticket fully refundable. It's what the platform is calling a 'refund revolution', making it possible for attendees to file a claim should they be unable to attend any experience purchased through EzTix.
EzTix Founder and CEO, Jeremy Mitchell, first revealed the TicketGuardian partnership to several hundred clients at the Global Food Tourism Conference where it was well received. Clients such as Flavors of San Juan, a top food tour operator in Puerto Rico, expressed their excitement about the integration.
"Our partners focus on creating world-class experiences for their guests, and we help them bring that commitment online when visitors are shopping for tickets," says Mitchell. "A partnership with TicketGuardian will allow us to finally banish the idea of 'non-refundable' bookings to the history books, where it belongs. At the end of the day, what's best for guests is best for our partners."
It's time for a change regarding 'no refund' policies and both TicketGuardian and EzTix believe the food and wine festival and tour industry is ready to adapt.
"We've had several clients interested in becoming completely refundable and our position on our platform has always been to do what's in the best interest of our clients and their customers," says Mitchell.
EzTix partner Carmel Food Tours says, "We are focused on helping visitors and Carmel residents alike enjoy the best 'off-the-beaten-path' food and cultural experiences possible," and Mitchell believes their clients will benefit from the integration.
TicketGuardian has long believed that the paid ticketing environment should automatically include the ability for an attendee to be refunded and is well on their way to making this an industry norm. "TicketGuardian's technology is not only powering unprecedented choice and peace of mind amongst people who love to plan around their experiences, it also adds superlative value to organizations who put on experiential events by making sure their customers are always given the best choices at that moment," says Bryan Derbyshire, Founder and CEO of TicketGuardian. "We cater to the live events space, so we're thrilled to be partners now with a leader in the food and wine festival space."
About TicketGuardian:
TicketGuardian is an insurtech firm that partners with ticketing & registration platforms, committed to bridging the gap between a customer's peace of mind and the non-refundable world of events and ticketing. Founded in 2016, TicketGuardian's intuitive and easy-to-use platform provides low cost coverage to protect attendees from financial stress, should normal life circumstances prevent them from attending an event. Based in California, TicketGuardian provides ticket protection in various different markets including concerts, music, food & wine festivals, professional sporting events, marathons, endurance races, conferences, camps and more. Find out more at TicketGuardian.net.
TicketGuardian Media Contact:
Hannah Watts
Account Executive, Odessa PR
hannah@odessapr.com | (248) 224-2790
About EzTix:
EzTix Event Ticketing partners with individuals and companies around the world who create and share cultural and culinary experiences, developing tools together to make that pursuit as easy and thrilling as possible. We focus on creating the best guest experiences end to end, helping connect the curious to all of the amazing moments our partners boldly share. Learn more about us at www.EzTix.com.
EzTix Media Contact:
Jeremy Crittenden
Director of Communications
jeremyc@eztix.com | (416) 705-5712
SOURCE TicketGuardian
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