Wellness in ticketing is never a solo journey. It is shaped by professional development, the colleagues we lean on and the words of encouragement that lift us up along the way. Recent features in INTIX Access show how continuous growth, meaningful connections and shared support fuel resilience and purpose in our industry. And with registration now open for the 47th Annual INTIX Conference & Exhibition, there is no better time to embrace these practices and invest in yourself.

These takeaways come from three inspiring stories to help strengthen your personal and professional journey, whether you are revisiting the insights or discovering them for the first time.

1. Keep learning to stay resilient. Lifelong learning is more than a career booster. It is a vital practice for mental well-being and purpose. Whether you pursue a class or certificate program, take on a new project at work, join a regional ticketing group, attend a conference, gain insights from a podcast or simply explore something you have always been curious about, continuous learning can open doors to new opportunities, boost motivation, and create a sense of belonging.

Read more: Lifelong Learning: A Key to Resilience, Purpose and Mental Well-Being

2. Build strength through community. Ticketing professionals know that no one succeeds alone. Our industry thrives on collaboration and connection — from mentoring relationships and serving on committees to webinars, workshops and conference experiences. By leaning into community, we can share wisdom, offer support and grow stronger together. Mentorship is a particularly powerful part of the INTIX ecosystem, as Russ Stanley, SVP of Ticket Sales and Client Relations at the San Francisco Giants, shares.

“I think INTIX is a great opportunity for those veterans who have been here for a longer period of time to really give back and help mentor the people who are going to replace us somewhere down the road,” he says. “As we all move on in our lives and careers, having the opportunity to train the group that is going to take over ticketing over the next 20 years is fun.”

“Giving back to INTIX and really getting involved is a force multiplier for what you get out of the organization and the community,” Rebecca Throne, Independent Ticketing Strategy Consultant and INTIX Chair-Elect, says. “It unlocks different layers of understanding [and] opportunities to go deep on subject matter you maybe hadn’t even considered before. It increases your access to different people just by the nature of participating more, but as with any community, you get from it what you put into it.”

INTIX remains at the heart of it all, a steadfast resource and gathering place for the industry.

Read more: Growing Together: The Power of Community in Ticketing Careers

3. Share encouragement to uplift others. A few kind words can change someone’s day or even their career. Encouragement inspires confidence, nurtures growth, and builds positivity in the workplace. Whether it is recognizing a ticketing colleague’s contribution or offering a note of support during a tough time, encouragement is a powerful gift we can all give.

“Encouragement is something I try to weave into my daily life and team culture. I focus on building people up, helping them see their own potential so they can make meaningful moves in their lives and careers. Mentorship is a big part of that for me,” says Miranda Gamez, Product Manager — Secure Payment, AEG. “I mentor several individuals from women in the industry to interns of all backgrounds, and I also co-chair the INTIX Mentor Program, which is incredibly meaningful to me. It is one of the most rewarding ways I have found to foster confidence, connection and growth.”

“On the INTIX Mentor Committee, we intentionally foster encouragement — celebrating mentees’ wins, supporting mentors and sharing feedback that helps everyone grow,” Lucille Pickering, Enterprise Partnerships, Stay22, adds. “I bring that same approach to Stay22: Giving shout-outs, actively supporting teammates, and creating an environment where people feel confident to share ideas, take risks, and step into leadership opportunities, whether that is in a meeting, on a call or in front of an audience.”

Read more: Uplift and Inspire: The Power of Encouragement in TicketingTogether, these stories remind us that resilience in ticketing comes from more than hard work. It grows from learning, the bonds we build, and the encouragement we share. By embracing these practices, we can create healthier lives and careers, as well as a more connected live event and entertainment industry.

Editor’s Note: If you are not an INTIX member, now is the perfect time to join. Discover support, connection and a community that is here to help you thrive. Click here to become a member today. Registration for the 47th Annual INTIX Conference & Exhibition is also open. Visit INTIX.org to secure your spot!